This topic contains 1 reply, has 2 voices, and was last updated by  help 4 years, 4 months ago.

cancel my account

  • Hello, @gethro
    When trying to access your website, Mozilla tells that
    “This site is temporarily disabled until payment is received.” – which means that the 10 days trial expired.
    If you’re trying to log in to the dashboard, Mozilla tells you that your temporary website is not secured with an SSL certificate and that your password might be visible by someone in the same network. It’s a generic message, to make you aware your website doesn’t have a security certificate installed. Once you upgrade to an subscription, an SSL certificate will be issued to your website.
    If you are on a private network (like you home network), there’s no risk involved.

    Since your trial already expired, your account is suspended until payment is received – which is equivalent to a cancellation.

    Should you need any further assistance, please do not hesitate to contact us.

    Thank you

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