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Please read this before posting a support topic

  • Hi everyone. Below are some guidelines you should follow before posting a support topic here in the support forums.

    1) Please read/search the Knowledge Base. The troubleshooting steps outlined there are applicable to nearly every issue encountered.

    2) Search the support forums. Make sure someone else hasn’t already posted about the issue you are having.

    If you still haven’t gotten anywhere, start a support topic. Always provide a link your site, specifically a page containing a live example of the issue. There is nothing we can do if we can’t see the problem(s) firsthand. Thank you for your understanding!

    Wish you all the best with your website!

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